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     Katherine       William-Botrous

A Reservoir of Operational Excellence & Inspirational Leadership

Inspiring Leadership and Growth 

Meet Katherine William-Botrous, a dynamic leader with 17+ years of experience in operational strategies and client/customer service programs. Her dedication to excellence and collaborative approach enables her to create world-class operations and tackle business challenges. As a supportive mentor, Katherine nurtures employees' success while driving corporate growth through innovative strategies and continuous improvement.     

Goal Driven, Growth Focused

Based in USA

Skills

Learn about Katherine's skills and areas of expertise, find info on her language knowledge and more.

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Experience

Get to know the timeline of Katherine's education and  find out  more about  her  work experience.

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Testimonials

Uncover the lasting influence and worth Katherine provides to clients and peers as reflected in their heartfelt commendations

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A Symphony of Skills for Exceptional Leadership

Katherine is a powerhouse of expertise, skillfully blending customer-centricity, sales, team leadership, and strategic thinking to deliver outstanding results. Her proficiency in decision-making, negotiation, and contact center management is complemented by her analytical and critical thinking abilities. Katherine excels in conflict resolution and is adept at fostering strong customer relationships through CRM and interpersonal skills. Her commitment to talent management, training & development, and organizational leadership has made her an invaluable asset in executive management. Katherine's technical background and product development expertise harmoniously unite with her skills in sales, relationship building, and customer service, creating a symphony of leadership success.

Languages

English 

Native

Arabic

Native

Experience

Journey through the robust career landscape defined by Katherine's enduring dedication. Each milestone echoes her drive for results, fostering environments of continuous improvement and optimizing operations across various sectors.

1

Education

Brown Mackie College Bachelor’s degree in business

2

Work Experience

VP of Sales • remindermedia NOV 2021–Current Sr. Executive Director• Operations/Support Services • Telvista Jan 2021–Current Director of Talent Acquisition• Corporate Recruiting • Telvista Aug 2019–Jan 2020 VP Client Success• Client Services • iPacesetters Jun 2019–Aug 2019 Corporate Site Director• Operations/Support Services • iPacesetters Jun 2017–Jun 2019 Sr. Operations Manager• Operations • iPacesetters Oct 2016–May 2017 Operations/Account Manager• Ops/Account • iPacesetters Jan 2015–Oct 2016 Operations Manager • iPacesetters/TCIM Jan 2009–Dec 2014 Quality Manager• Quality • TCIM 2008–2009 Recruiter• Recruiting • TCIM 2008–2008 Workforce Manager• Forecasting • TCIM 2008–2008 Lead Supervisor• Operations • TCIM 2007–2008 Supervisor• Operations • TCIM 2006–2007

Empowering Success: Clients & Partners Served

Showcasing an impressive history of collaboration and achievement with esteemed clients and partners.

Client & Colleague Praise

Discover the impact and value Katherine brings to clients and colleagues through their glowing testimonials.

Contact me

Please contact me via this form and I will reply back within 24 hours.

kwb@kwbotrous.com

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